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“I like things well made. It is the only way to achieve the satisfaction of the individual.”
Camila Sansone
CONTEXT
The retailers, in particular, strive to create an environment that encourages customers to stay longer, explore products and make purchase decisions. In this search, the marketing olfactory it has become a powerful tool to improve the customer experience and increase the time of permanence. This article explores how the marketing of aromas can prolong the stay of the customers and generate business results positive.
Stay a Little Longer
The impact of aroma on the behavior of the client
The smell has a profound impact on our emotions, mood, and behavior. Certain fragrances can evoke pleasant memories, to create a sense of relaxation or even stimulate appetite. Companies are taking advantage of this sensory power to create a lovely environment that invites customers to stay and explore.
Improve the customer experience
To incorporate aromas carefully selected in your physical space, businesses can create a sensory experience memorable and unique. The fragrances pleasant and attractive, and have the potential to improve the mood of the customer, reduce stress and create a positive association with the brand. As a result, it is more likely that the customers will spend more time in a store, which generates more opportunities for participation and sales.
Create a lasting impression
The aroma has the ability to evoke memories that are deeply intertwined with the emotions. When customers find a particular fragrance, activates the memory of past experiences associated with that fragrance. Through the strategic use of marketing olfactory, companies can create a lasting impression on the customers, leading to greater recollection and brand loyalty. The fragrance is distinctive and consistent becomes an integral part of the brand identityimproving its recognition and diferenciándola of the competition.
Increase the time of permanence and the sales
Research has shown that the marketing of aromas has a direct impact on the dwell time of the client. When customers find a pleasant aroma in a retail environment, it is more likely to stay longer and explore the products that we offer. The increased dwell time results in a greater chance of engagement, which allows customers to discover additional products, to make informed purchase decisions and potentially increase their total spending. The longer they remain the customers in a shop, it is more likely to make a purchase and become regular customers.
Strategic Implementation
To effectively use the marketing olfactory to increase the time of permanence of the customer, companies must consider several key factors:
– In the first place, the fragrance chosen should align with the image of the brand, the target audience and the desired atmosphere.
– In the second place, the consistency is crucial. The fragrance must be constantly present in all the space retailer, ensuring that the customers find it at various points of contact.
– Finally, companies should consider the intensity of the aroma, as an aroma overwhelming it can have an adverse effect on the customer experience.
Measure success
To measure the impact of marketing of aromas in the time of permanence of the customer can be a challenge, but companies can employ several methods to measure their effectiveness. The analysis of the patterns of pedestrian traffic, the observation of the behavior of the client, conducting surveys, and tracking sales data can provide valuable information on the impact of aroma on the interaction with the client and sales.
The marketing olfactory is a powerful tool that can have a significant impact on the behavior of the customer and improve the experience retail. To create a sensory environment in a captivating manner, companies can extend the residence time of the client, to improve engagement and drive business results positive.
With a strategic implementation and a brand identity that is consistent, the marketing olfactory has the potential to create a lasting impression and encourage customer loyalty. Take in the aroma as part of a strategy retail integral can differentiate the business, scents for clothing stores create a unique and memorable experience that makes customers come back for more.
In The Aroma Tracewe are experts in using the power of marketing olfactory to transform business experience. Our machines to flavor environments create unique spaces that invite guests to stay longer and explore more. Enhance your business with our branding olfactory and have your customers returning time and time again. We are specialists in aromatizadores for companies. Contact us today!
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